Privacy policy

Protecting your data matters to us. This website works without tracking, without advertising cookies and without external services. We only process the data required for your booking or enquiry.

1. Controller

hi
hi
hi hi
Germany

Email: buchung@casa-gelsomino.de

2. Visiting the website

When you visit this website, the web server processes technically necessary data (IP address, date and time, page requested, browser type) in server log files. This serves the secure operation of the website (Art. 6 (1) (f) GDPR). The log files are deleted after 14 days at the latest unless they are needed to investigate a security incident.

3. No cookies, no tracking, no external services

This website does not set any cookies for visitors and does not use any analytics or advertising services. Fonts and all other components are loaded directly from our server; no data is transferred to third parties such as Google. The location map is our own schematic graphic. You only leave our website when you click the link “Open location in OpenStreetMap”.

4. Booking requests

When you use the booking form, we process the data you provide: travel dates, number of guests, name, email address, postal address and – if provided – your message. We use this data to review your request, process the booking, send you the booking confirmation and invoice and communicate with you (Art. 6 (1) (b) GDPR).

Where necessary for your stay, we pass your booking data on to the owners of the house or to the payment recipient named in your invoice. In addition, there are statutory guest registration obligations in Italy for which the owners are responsible.

We store booking data for as long as necessary to process the booking and beyond that only where statutory retention obligations apply (e.g. up to 10 years under tax law). Requests that do not result in a booking are deleted after 6 months at the latest.

5. Contact by email or contact form

If you write to us by email or via the contact form, we process your details (name, email address, message) in order to answer your enquiry (Art. 6 (1) (b) or (f) GDPR). The data is deleted once your enquiry has been dealt with and no retention obligations apply.

6. Your rights

You have the right at any time to access your stored data (Art. 15 GDPR), to rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing based on Art. 6 (1) (f) GDPR (Art. 21). A short email to buchung@casa-gelsomino.de is all it takes.

You may also lodge a complaint with a data protection supervisory authority, in particular in the member state of your residence.

7. Data security

Your data is transmitted in encrypted form (HTTPS) as soon as the website is operated on a server with an SSL certificate. We take appropriate technical and organisational measures to protect your data.